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SHIPPING POLICY

At Lavender Jewellery, we offer worldwide shipping with reliable and trackable delivery.

International orders are shipped with International Tracked & Signed through trusted carriers, ensuring safe and secure delivery to your location.

Once your order is dispatched, you will receive a confirmation email containing the tracking information.
For orders within the United Kingdom, we use Royal Mail's Tracked 48 service to ensure prompt and efficient delivery.

RETURN & EXCHANGE POLICY

We understand the importance of your satisfaction with our handmade jewellery. Therefore, we accept cancellations within 24 hours of purchase, providing a full refund. Once this timeframe has passed, orders cannot be altered as they are prepared for shipping.
As each piece is meticulously crafted, all sales are final, and we do not accept returns or exchanges.
We encourage thorough inspection of product details, descriptions, and images, as well as review of our shop policies before making a purchase.
Should you encounter any issues or damage with your jewellery, please reach out to us, and we will gladly assist you.

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